For the first week of my senior
project I am working at the Pediatrics of Akron (POA) office at Children’s
Hospital. When I first arrived, everyone
was very welcoming and open to my project because that is how their practice is and of course, it benefits them as well as my project; thankfully, this friendliness has lasted.
In order to establish the
effectiveness of the doctor’s and the nurse practitioner, my sponsor and I
created a survey for parents to fill our at the end of their visits that
hopefully effectively evaluates their communication. In the survey (attached at the end), it asks the
age of the child and if the visit was a check-up or a sick visit as well as
evaluating communication.
Although this seems fairly simple,
just having parents fill out a survey along with the rest of their paperwork at
the end of their visit, it’s not as easy as it seems. For example, not all the parents
that comes into the office want to fill out a two-minute survey or have the
time to fill out the survey. In this situation, there is really no solution. We
offer for them to mail the survey back to my dad’s P.O. box but honestly they
really just don’t want the hassle of having to fill out the survey. So far, in the past two days, I have gotten 17 surveys which is really good, since Wednesdays are slow days and I had a doctor's appointment yesterday coincidentally with POA.
Anyway, my project is going very well and it has been a very enjoyable experience. It will be sad to be done at POA next Wednesday but I am excited to work with a vet as well.
Hi Alisha-I'm really glad to hear you are having a great experience. I can certainly understand not wanting to fill out a survey, particularly with a sick child to deal with!
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